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Customer Support

Last updated: May 4, 2025

Welcome to the support page for our mobile games and apps. If you’re experiencing issues, have questions, or just want to provide feedback — we’re here to help!

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Contact Us

For all support inquiries, please email us at:

Email: support@kolotii.com

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Frequently Asked Questions (FAQ)

Q: I encountered a bug. What should I do?

A: Please email us with:

• Your device model (e.g., iPhone 14)
• iOS version
• A short description of the issue
• Screenshots or screen recordings (if possible)

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Q: Do you collect any personal information?

A: No. You can read our Privacy Policy for full details.

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Q: Do I need an internet connection to play?

A: No. Our games are designed to work offline unless stated otherwise.

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Feature Requests

We love hearing from you! If you have a feature idea or improvement suggestion, send us a message and we’ll consider it for future updates.

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Response Time

We typically respond within 1–2 business days. Thank you for your patience and support!

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This support page is maintained by Maksym and the team.

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